BPM Expert

Learn About Business Management Process & Create a Business Process Management System

Can you please tell me about six sigma, its tools used in the BPO?

six sigma
What does the term Six Sigma meaan and what are the tools related to this, I came across this term in the Experience required column of many jobs related to BPO.

→ 2 CommentsTags: Six Sigma

the business of law in a litigation and business representation firm?

business process management

For a busy well established litigation and business law representation firm that is in change, can anyone enlighten me as to a marco perspective of the model for the business functions of practicing law? specifically for the case where a partner has retired, another partner is assuming the lead of the firm, and while busy, the firm, in nearly every aspect, is sorely in need of modernization with regard to the operating procedures. The best way to move the work from the front door…to the file closing: the workflow through the firm, the books, the recording, the management…. basically the system flow structure. what standard operating procedures should be implemented? Looking to transition technologies for practice management, time and billing/ firm accounting. The software suite aspects I understand, What is the biz model / office operating processes; day2day,records;to manage the office and the business of this business. Can anyone show a crash course in firm accounting and SOP’s?

→ 1 CommentTags: Business Process Management

Area of utmost importance in business?

business process management
Key areas of activity that should receive constant and careful attention from management best describes?

A. Critical success factore
B. Mission statements
C. Business processes
D. Business standards

Please make sure your answer is accurrate

→ 2 CommentsTags: Business Process Management

Can someone explain the difference if any between Six Sigma and JIT and TQM?

six sigma

Is JIT a part of Six sigma , is that a part of TQM…I keep reading about them separately but they strike me as very similiar…all go for measurement, efficiency waste reduction customer satisfaction etc…

→ 1 CommentTags: Six Sigma

Honda and Toyota do not use Six Sigma; why do 6 sigma consultants claim they do use 6 sigma?

six sigma

I contacted Honda and they confirmed they do not use Six Sigma nor have they ever heard of so called “Black Belts.”

Toyota has stated the same in the “Toyota Way.”

Home Depot, Ford and Motorola do use Six Sigma and it shows in their stock performance.

What gives six sigma guys?

→ 3 CommentsTags: Six Sigma